Refund, Exchange, Returns and Cancellation Policies
Our desire is to know that you're completely satisfied with your purchase. However, we realize that returns are sometimes unavoidable. There is a 14-day return policy on all unused , unopened merchandise, they are subject to the following conditions: Merchandise must be factory sealed to receive a refund.
There is a 15% handling fee on all returned items. Defective merchandise will be exchanged by Manufacturer of said merchandise. We do not pay for postage on returns. If you received free shipping on you order and decided to return it, actual shipping cost will be deducted from the purchase price to cover our shipping cost. No shipping charges will be refunded unless a wrong item was shipped. Buyer is responsible for all shipping cost.
Please contact prior to sending the item back to find out the exact shipping cost (even if you received free shipping) as it will be deducted from the total amount refunded. Defective novelty items can only be replaced with the same item only. Contact our support department if you need to refund your order.